And the survey says: GoUnderground.

The Park Association of Shops and Services (PASS) announced the results of its consumer survey today and the venerable hibernation outfitter has won the title of “most hospitable Park shop.”

At a short ceremony this morning, PASS president Wellington Whistlepig affixed a plaque to the shop’s façade as he congratulated Director of Sales, Nafari Bongo, on the honour.

“We are so pleased that one of the Park’s oldest shops is also the best in customer service,” Whistlepig said.

For his part, Bongo was quick to credit his employees with making hibernation shopping an enjoyable experience.

“We have a great team here and we work hard to make our customers happy,” he said. “We are all committed to responding to the needs of modern hibernators and estivators and we are always on the lookout for the newest and best items to ease our customers’ burden.”

Bongo singled out Hieronymous Hedgehog for praise, as well. Last year, the Hedgehog became the shop’s spokesAnimal as well as The Park’s Official Hibernation Ambassador.

“Hieronymous has done a fabulous job, and not only for our customers. As the face of hibernation, he’s been able to educate non-hibernators and foster understanding among different species. We are truly lucky to have him working for us,” he said.